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Design seldom progresses in a straight line, and each project has its share of challenges and lessons. The documents provided here are intended to provide a better understanding of the underlying thinking and process, but are not a substitute for an actual conversation. Please contact me to discuss anything here in greater detail.

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Discovering and fulfilling the unmet needs of city couples with young children

Analysis and recommendations for McDonald's existing service model

Concepts for connecting with a new generation of wine drinkers

A “tiered” approach to providing individual service to every customer

Broadening the reach of an independent movie theater

Analysis of the multiple visual assets that combine to communicate a brand

Cultivating Strength and Sustainability in the Not-for-Profit Community

Enabling India's farmers and food processors through co-creation

Creating a sustainable office panel system through modularity

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